About Mexitours24 – Your Local Tour Experts in Playa del Carmen

Since 2013, Mexitours24 has been helping travellers discover the most beautiful destinations across the Riviera Maya. As a family-run tour company based in Playa del Carmen, we offer personal advice directly at our tour stand on Quinta Avenida. With many years of local experience, honest recommendations and carefully organised tours, our goal is to help you create unforgettable holiday memories.

  • Based in Playa del Carmen since 2013
  • Personal advice from local experts
  • Family-run tour company
  • Easy contact via WhatsApp & at our tour stand

Welcome to Mexitours24

Mexitours24 was founded in Playa del Carmen in 2013 with one simple goal: to help travellers experience the very best of the Riviera Maya. As a family-run business, we combine personal service with many years of local expertise, helping every guest find the tours that best match their interests and travel style.

Creating unforgettable holiday experiences is at the heart of everything we do. That’s why we take the time to offer honest advice, answer your questions personally and provide carefully organised tours where quality and reliability always come first.

Many of our guests first meet us at our tour stand on Quinta Avenida or get in touch via WhatsApp before they arrive. After their first tour, many return to book additional experiences with us — a trust we have earned through personal service, reliability and our daily presence here in Playa del Carmen.

Quinta Avenida pedestrian street in Playa del Carmen – home of Mexitours24 for many years
Quinta Avenida in Playa del Carmen has been home to Mexitours24 for many years and is where we personally welcome and advise our guests.

At Home in Tourism for Over 20 Years

The story of Mexitours24 began long before the company was founded in 2013. Founder Holger first came to Mexico in 2001 and quickly discovered his passion for tourism. He gained his first experience working at a large hotel in Cancún, starting at reception before moving into management roles within the hotel and hospitality sector.

Over the following years, he travelled extensively throughout Mexico, from the Riviera Maya to Cabo San Lucas. Along the way, he gained valuable experience across different areas of the tourism industry and developed first-hand knowledge of Mexico’s incredible diversity.

Today, that experience remains the foundation of Mexitours24. Together with his wife Teresa and his business partner Jorge, Holger built a family-run company dedicated to helping travellers plan unforgettable holidays through honest advice, local expertise and genuine passion.

Here for You in Person

Many tours can now be booked online in just a few clicks. However, planning your holiday often raises questions that no website can fully answer. That’s why you’ll find us every day at our tour stand on Quinta Avenida, right in the heart of Playa del Carmen.

Whether you’re looking for advice on choosing the right tour, need information about meeting points and schedules, or want the latest updates on weather conditions and local changes, we’re always happy to share our local knowledge and personal experience.

If you have any questions or would simply like to meet us, we’d love to welcome you at our tour stand or hear from you via WhatsApp.

Our Tour Stand in Playa del Carmen

  • Avenida 5 / Calle 22
  • Personal advice on site
  • Open every day
  • Friendly support in English and Spanish
Mexitours24 tour stand on Quinta Avenida in Playa del Carmen offering personal advice on Riviera Maya tours
Visit our tour stand in the heart of Playa del Carmen for personal advice and help choosing the perfect tour.

Why Guests Trust Mexitours24

For many years, we have been helping travellers explore the Riviera Maya with personal service, local expertise and reliable support. Here’s what makes Mexitours24 different:

  • Personal advice in Playa del Carmen
  • Many years of local experience and in-depth knowledge
  • Carefully selected tour partners
  • Up-to-date local information
  • Support before, during and after your tour
Las Sirenas sculpture on the beach in Playa del Carmen – an iconic landmark of the Riviera Maya
The “Las Sirenas” sculpture symbolises Mexitours24’s close connection with Playa del Carmen and the Riviera Maya.

Our Philosophy

The Riviera Maya has been our home for many years. We don’t just want to sell tours — we want to share the region’s stunning natural beauty, rich culture and most remarkable places with you.

Through honest advice, carefully organised tours and personal service, we aim to make your holiday truly unforgettable. After all, the best memories are made when you feel well looked after.

Local Knowledge You Can Trust

Living and working in Playa del Carmen every day means we experience the Riviera Maya first-hand, not just through guidebooks. That allows us to keep our guests informed about the latest local updates, from changes to entrance regulations to weather-related tour adjustments.

“Every day, we speak with guests and our local partners. That’s how we stay informed about the tours travellers enjoy most, which operators consistently deliver excellent experiences, and any important local changes that may affect your visit.”

Holger, Founder of Mexitours24
Pedestrian street with shops and market stalls in Playa del Carmen – local experts on the ground every day
Being based in Playa del Carmen every day allows us to provide our guests with up-to-date local information and personal travel advice.

What Our Guests Say

The satisfaction of our guests is the greatest reward for our work. Travellers especially appreciate our personal service, reliable organisation and honest recommendations. Here are just a few of the experiences shared by guests who explored the Riviera Maya with Mexitours24.

Mexitours24 tour stand on Quinta Avenida in Playa del Carmen offering personal advice on Riviera Maya tours

Visit Us in Playa del Carmen

You can visit us in person at our tour stand or simply get in touch via WhatsApp. We look forward to meeting you and helping you plan an unforgettable holiday in the Riviera Maya.

Our Tour Stand

  • Avenida 5 / Calle 22, Playa del Carmen, Mexico
  • Opening Hours: Monday–Sunday: Open 24 hours